At 3 King Insurance we value our Client Experience so much that we have created an entire program we call “Encounter 3KI”. From the first point of contact we want our clients to know they are the focus of everything we do.
The 3 King Insurance Mission Statement:
We are committed to:
- Work with you to identify the insurance services that are right for you, your family or your business, and use our access to multiple companies to deliver those products to you.
- Educate and Explain the coverages and options available to you.
- Provide an in office and online continued learning center.
- Make you feel welcome and comfortable with every point of contact.
- Recognize your loyalty.
- Reward our Raving Fans.
- Treat you with respect and courtesy.
- Listen to you and have a genuine concern for your needs.
- Assist with resolutions to concerns related to your coverage or policy.
- Return your phone calls and emails promptly within 24 hours and respond to your requests in a timely manner, every time.
- Be your partner throughout the claims process for a prompt and fair resolution of your claim.
- Conduct our business in an ethical manner with a high degree of integrity.
- Be socially responsible and responsive.