At 3 King Insurance we take the “I CAN” approach when it comes to our customer service. Whether it is responding to a request, providing answers to questions or concerns or just a simple favor, our strategy is positive language. I may not have the answer, but I CAN find someone who does. I may not be able to produce the result you are asking for, but I CAN find a suitable alternative. I may not be able to repair the damage to your vehicle, but I CAN assist you in finding a reputable shop who will.
Patience, Attentiveness, Clear Communications, Empathy, Consistency, Adaptability, Active Listening, and most of all, Positive Language are what our I CAN philosophy is all about!
Ask us about our Raving Fans referral program.